Privacy
What we collect, why, and how long we keep it.
We collect the minimum needed to run a black-car service. We don't sell your data. Plain-language summary first; full counsel-drafted policy replaces this stub before public launch.
Last updated · 2026-05-06
Stub notice — not yet counsel-reviewed. The full privacy policy is being drafted by counsel. The summary below accurately describes how Ride Wonder processes data today.
What we collect
- Reservation details (pickup, destination, date, passengers).
- Customer contact (name, email, phone) — captured during phone confirmation.
- Payment data — processed by Stripe in Phase 2; we do not store card numbers ourselves.
- Driver location during an active ride — Phase 4 only, retained 14 days.
- Anonymous product analytics via PostHog when enabled — page-level events, no PII.
What we don't do
- Sell your data, ever.
- Send marketing email without explicit opt-in (opt-in arrives in Phase 3).
- Track you across other websites.
Retention
- Reservations: 7 years (tax + dispute resolution).
- Driver location: 14 days, then auto-purged via TTL index.
- Magic-link tokens: 10 minutes, then auto-purged via TTL index.
Your rights
Email us to request a copy of your data, a correction, or a deletion. We respond within 30 days.
Questions? Call 1-800-RIDEWONDER or email info@ridewonder.com.